Payment Policy

Last updated: November 10, 2026

Reviewing the total

Check the AUD order total and available payment methods at Shopify checkout before paying. The methods shown there are the ones available for your order.

If a payment does not go through

Check the checkout message before submitting another payment. For a failed payment or possible duplicate charge, contact Toybrilo with the order number if available. Do not share your card number, security code or passwords. We do not request payment by off-site bank transfer or cryptocurrency.

Refunds to the original payment method

Approved refunds go back to the payment method used for the order. See our refund policy for when we initiate the refund.

Store enquiries

For help with this policy, contact Toybrilo.